iPod Classic 4th gen not showing on Mac

Question

Level 1

8 points

iPod Classic 4th gen not showing on Mac

I have an iPod classic with the following specs:-

iPod Classic - 4th generation

Model: MA003LL

When I connect it to my MacBook Air, it does not show up on iTunes and is not recognized. I am therefore not able to sync my iPod nor add music to it or even change the settings or restore it. I currently have the latest iTunes software as well as updated my software on my Mac.

However, when I connect it to a PC, it is automatically recognized and functions normally. The iTunes version I have on the Mac is 1 or 2 years older. It also shows that the iPod is formatted as windows. In all cases, I can't change anything about the iPod or see it on my Mac. What should I do?

iPod classic, OS X Yosemite (10.10.2)

Posted on Apr 5, 2015 12:45 AM

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Answer 1

Brett L

Community Specialist

Apr 7, 2015 1:47 PM in response to AAlDoh

Hi AAlDoh,

If your iPod classic is not being recognized by iTunes on your MacBook Air, I would suggest that you troubleshoot using the steps in this article -

If you don't see your connected device in iTunes for Mac - Apple Support

Thanks for using Apple Support Communities.

Sincerely,

Brett L

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Answer 2

Brett L

Community Specialist

Apr 8, 2015 1:56 PM in response to AAlDoh

Hi AAlDoh,

Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Brett L

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Answer 3

AAlDoh Author

Level 1

8 points

Apr 8, 2015 3:18 AM in response to Brett L

I have already tried all those steps and it still doesn't show up on my Mac.

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